Polling & Online Research
It can be invaluable to know what your customers think about your website and the services you offer. As part of our online solution Affinity New Media can create the structure within which you can gain feedback from your customers very easily.
Through engaging online polls with possible incentives, our clients have been able to run reports showing exactly what their customers think about their services. Affinity New Media can then work with our clients to improve the online service to accommodate any feedback.
A customer base can be a priceless source of information as it will represent people with differing technical abilities and backgrounds and we can tailor the solution so it relates to the widest range possible.
Through online registration and data capture we can also structure the feedback into specific customer groups so these can then be targeted through online marketing.
Showcase Project
